• Warranty term limits are identified on the individual sales invoice for the unit purchased.  Coverage expires when time or miles is exceeded. Unless otherwise stated at the time of purchase, coverage includes parts and labor for cars and light trucks, ¾ ton and below.
• Standard warranty does not include vehicles used for commercial purposes and trucks one ton and above.
• Coverage begins at the invoice date.  Arrangements must be made prior to purchase if unit is not to be installed immediately.
• Units purchased by warranty or service contract companies vary in coverage beyond the end of the customer’s contract. Please consult your provider and Dahmer Powertrain, Inc. Unless otherwise approved by Dahmer Powertrain, Inc. and customer listed on the invoice, units purchased on your behalf by a service contract or warranty company, warranty is valid for the above terms or the remainder of your policy, whichever ends first.
• If vehicle usage or customer information is incorrectly or falsely conveyed at the time of sale, warranty is void.
• Warranty is valid on vehicles that are equipped as purchased from the original manufacturer. Coverage is not extended on vehicles modified in any manor affecting the supplied component, which may include but is not limited to: air intake or fuel systems, engine controllers, ride height, or tire size.

Coverage

• Manufacturing or component defects of parts supplied by Dahmer Powertrain Inc.
• Mechanical failures of the long block assembly only (block, internal rotating components, and cylinder heads).
• Maintenance items, including but not limited to spark plugs, spark plug wires, thermostat, PCV valve, oil filters, distributor cap, rotor, clutches, etc. are not covered by any expressed or implied warranty. 
• Reasonable and customary diagnostic charges in conjunction with covered repairs
• Labor time for replacement of covered units based on nationally published labor guides.  All-Data, Reynolds, SPG, or any online sources are not accepted labor time guides. Matrix or grid pricing is not accepted, all labor times are paid on a rate per hour only. There is NO labor coverage for self-installed, do-it-yourself installs, or units installed by non-licensed repair facilities
• Maximum labor rate is paid at the shop’s extended warranty rate, if available, or verifiable customer pay rate
• Gaskets installed by the remanufacturer. Gaskets supplied by the remanufacturer and installed by repair facility are not included.
• Associated gaskets, seals, and/or sealants required on a covered repair
• Maximum $35 for lubricants and coolants
• Actual towing charges up to $100 per repair visit. Requires receipt or invoice from towing service.
• Rental up to 10 days total at $35 maximum per day based on the rental guidelines below

Transfer

·         Warranty is transferable one time for a $50 charge.  Dahmer Powertrain, Inc. must be notified in writing within 30 business days of vehicle sale or warranty is void.  Warranty transfer is only valid on individual-to-individual sales.  Warranty is not transferable to dealers or brokers. Transfer fee does not apply to units purchased by dealers or resellers and resold (A time limit may be imposed on maximum shelf life before warranty coverage begins regardless of installation). Warranty void if unit is installed in a vehicle and removed to be installed in another vehicle. Warranty coverage is verified by Vehicle Identification Number (VIN) and Unit Serial Number.

Rental Guidelines

• Maximum $35 per day for a rental on covered repairs.
• One day for each eight hours segment of labor time covered (based on a nationally published labor time guide system)
• Rental during shipping time for warranty units or replacement parts supplied by Dahmer Powertrain, Inc.
• The maximum allowed is 10 days (24 hour period) for each authorized repair visit
• We will NOT cover delays caused by the repair facility or time waiting for the vehicle to be looked at or scheduled into the shop
• A rental agreement signed by the end user is required for payment

Claims Procedure

• Immediately discontinue use when a suspected failure occurs and tow if necessary to prevent further damage.  If the failure is covered by the warranty, we can cover actual towing expenses with a receipt. There is a $100 maximum
• Have all receipts and paperwork from the installation
• Contact the engine installer, or a qualified repair facility, and have them contact the Dahmer Powertrain, Inc. warranty department as soon as possible. 1-800-841-6060
• Preliminary diagnostics by the repair facility are helpful, but should not be extensive. Should be used for verification of complaint/concern only.

• The customer must authorize teardown or diagnosis as needed, until a cause of failure has been determined. Coverage is applied after it is determined that the cause of failure is a warrantable component, Dahmer Powertrain is not responsible for misdiagnosis, teardown (unless directed by a qualified representative of Dahmer Powertrain to aid in determination of cause of failure), or repairs for non-covered items.

• Unauthorized repairs or diagnostics other than verification of concern are not covered

Owner’s Responsibilities

All factory recommended maintenance must be performed on time and receipts must be kept.  At a bare minimum, the severe usage tables must be used.  Some units, such as a 2.7L Chrysler engine require much more frequent oil changes than specified by the OEM manufacturer.  3000 mile oil change intervals, maximum, are required.  If units have short trips or extended periods of idling, oil changes must be more frequent.  Failure to keep receipts and/or perform recommended maintenance will result in no coverage under the warranty.  The receipts must contain the shop’s name, mileage, date, customer’s name, vehicle identification number, if equipped, and what service was performed.  If self-maintained, oil and filter receipts must be kept with mileage and date clearly written in ink on the receipt.  All maintenance costs will be the responsibility of the vehicle owner and/or operator.

Installer’s Responsibilities

Installation errors, physical damage, and improper startup and break-in procedures are not covered.  It is the installer’s responsibility to ensure that all factory guidelines are followed for the removal and installation of all units.  Radiator hoses, thermostats, pcv valves, and other maintenance items should be replaced along with the installation of our unit.  Existing causes of failure, such as overheating, fuel deliver, or ignition, must be repaired before the engine is returned to service.  It is recommended to replace oil coolers, if equipped, at time of installation.  Trapped debris from a previous failure not fully removed can cause reduced flow or damage to replacement unit. Pressurized pre-lube units should be used on engines that cannot be primed by mechanical methods of operating the pump.  Dry startups are not a manufacturing defect and will not be covered. Engine oil and filter should be changed within 500 miles after installation.  It is very important to follow directions of bulletins attached to units.

Shipping Damage

All shippers require the receiver to inspect freight and note any damages on the bill of lading.  In the event of freight damage, Dahmer Powertrain, Inc. will assist as much as possible in the filing and handling of the claim.  Please note shipping damage on the bill of lading and contact the claims department as soon as any shipping damage is found.  We will aid in getting the claims process started and if possible get replacement parts shipped.  Dahmer Powertrain, Inc. is not responsible for damages allegedly caused during shipment if it is not noted at the time of delivery on the Bill Of Lading and the delivering driver notified immediately.

Exclusions

• Damage caused by lack of lubrication
• Damage due to overheating
• Damage caused by detonation, pre-ignition, or bad/contaminated fuels
• Damage caused by modifications
• Gaskets not installed by remanufacturer.
• Consequential damages. Damage to external components, even if the cause was an item covered by this warranty
• Damage caused by dirty or failed maintenance items such as PCV valves, air filters, oil filters, and fuel filters
• Damage caused by misuse, racing, or any form of competition or timed event
• Damage from impact, fire, rough handling, or damage during shipping
• Damage caused by external components not supplied by us
• Failures when the heat tabs are missing or melted
• Failures caused by overloading or operating the vehicle outside of parameters set forth by the vehicle manufacturer
• Failures caused by neglect or continued operation with a known problem
• Failures that occur when the oil cooler is not replaced per OEM guidelines, or cooler flush is incomplete
• Failures caused by foreign material in combustion chambers or any other area of the unit
• Failures when the odometer is inoperative or has been tampered with
• Failures when there is no history of service per manufacturer’s severe usage guidelines and/or failures caused by lack of maintenance
• Mis-diagnosis or incorrect repairs in the event of a warranty claim
• Labor times in excess of a nationally published labor guide for the service procedure
• Noise(s) when there are no demonstrated or clearly failed components
• Improper installations, servicing, repairs, or improper break in procedures
• Maintenance items such as spark plugs, plug wires, belts, and hoses
• Loss of time, time off of work, loss of income, loss of use, phone charges, legal fees or any other consequential or incidental charges or damages
• Handling fees/markup or miscellaneous charges of any type
• Hazardous materials or shop supplies with no part description
• Repairs completed without express authorization of Dahmer Powertrain, Inc.
• Any failures where Dahmer Powertrain, Inc. has not been paid for the original unit regardless of supplier or situation.  Cores must be returned or payment will be rescinded.  Vehicle Identification Number and installation mileage must also be provided before warranty is valid.